PropTech · FinTech · 2018

Incola

UX and UI design for an Australian startup that lets tenants pay rental security deposits in manageable installments instead of one painful lump sum.

User ResearchUX DesignUI DesignSaaS
7
Onboarding screens
3
Dashboard pages, multi-state
AU
Australian startup
The engagement
ClientIncola (Australia)
RoleUX & UI Designer
ScopeResearch · Flows · UI
Timeline2018
StatusDesign delivered

The Challenge

Upfront security deposits lock renters out: a month's rent or more, due before they've even moved in. Incola needed a product that made installment-based deposits feel simple and trustworthy.

What we built

Onboarding that earns trust

End-to-end design for the tenant-facing application - from viability research and journey mapping to wireframes and a full multi-state UI.

01

User Research

Product viability assessment and customer journey mapping.

02

User Flows

Information architecture and flow design across the application.

03

Onboarding

A 7-screen onboarding that takes tenants from signup to deposit application.

04

Dashboard UI

Three dashboard pages designed across multiple states.

Outcomes

What Incola achieved

End-to-end
Research to final UI in one engagement
10
Screens across onboarding & dashboard
Trust-first
Designed for a payments-sensitive moment

Fintech-adjacent design where trust is the product: every screen built to make a new payment model feel safe.

Ready to build something
worth shipping?

No pitch. No sales deck. Just a focused product conversation - and an honest assessment of what your product needs right now.

Book a free product audit

Or write directly to mail@coalition.house